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Last Updated: 5th February 2026
At Jamie Robinson IRC, we take your privacy seriously. This policy explains how we collect, use, and protect your personal and health-related information in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
1. Who We Are
Jamie Robinson IRC (Injury Rehabilitation Clinic) is the "Data Controller" for your information. We provide rehabilitation and therapy services based in the UK.
Contact: jamierobinsonirc@gmail.com
2. Information We Collect
2. Information We Collect
We collect information to provide you with safe and effective treatment. This includes:
Personal Data: Name, date of birth, address, and contact details.
Health Data (Special Category): Medical history, injury details, physical assessment notes, and treatment plans.
Technical Data: IP address and website usage via cookies.
3. How We Use Your Data
3. How We Use Your Data
We use your information to:
Provide Treatment: To assess, diagnose, and treat your injuries.
Communication: To send appointment reminders and exercise plans.
Legal Obligation: To maintain accurate medical records as required by professional healthcare standards.
Payments: To process transactions for your sessions.
4. Legal Basis for Processing
4. Legal Basis for Processing
We process your data under the following grounds:
Contract: To provide the services you have booked.
Health & Social Care: For the provision of healthcare or treatment (specifically for your medical notes).
Consent: When you opt-in to receive marketing or newsletters.
5. Data Sharing
5. Data Sharing
Your privacy is paramount. We only share data when:
Referrals: With your explicit consent, we may share details with your GP or an orthopedic consultant.
Software Providers: We use secure clinic management software to store your records.
Legal Necessity: If required by law or to protect the safety of our patients.
6. Data Security & Retention
6. Data Security & Retention
Security: Your health records are stored on encrypted, password-protected systems.
Retention: In line with UK healthcare guidelines, we typically retain adult patient records for 8 years after their last treatment.
7. Your Rights
7. Your Rights
You have the right to:
Request a copy of your clinical notes (Right of Access).
Ask us to correct inaccurate information.
Request that we delete your data (though we may be legally required to keep medical records for a set period).
Withdraw consent for marketing at any time.
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